Terms and Conditions of Sale

Absolut Art AB, (“Absolut Art”) operates the site absolutart.com (the “Site”). Detailed contact information and other information about absolutart.com is shown below. These terms and conditions of sale (“Terms”) apply when you as a consumer (“You”) place an order through the Site.

 

To place an order

To make a purchase through the Site, You must accept the Terms. By accepting the Terms You agree to be bound by the Terms as a whole, and agree that You have read the information on personal data and consented to the use of personal data and cookies according to Absolut Art´s Privacy Policy and Cookie Policy, please see below.

A purchase agreement is concluded only when Absolut Art has confirmed Your order. Absolut Art prompts You to save this confirmation for any contacts with Absolut Art´s customer service. You may cancel Your order until it has been confirmed. If the order is cancelled, any payments You or credit card companies have made regarding the order will be refunded.

 

Customer Data

When You register Your user account and/or place an order, You will be asked to provide certain personal data about yourself. You acknowledge that any information You fill in is correct and complete and You are responsible for incorrectly completed tasks. Information about Absolut Art´s processing of personal data is contained in Absolut Art´s Privacy Policy

You agree to ensure that no one but You can use Your login information. You may not reveal usernames and passwords for any unauthorized use and shall ensure that the document setting out the username and password is stored in such a way that no unauthorized person has access to that information. You shall immediately notify Absolut Art if You suspect that an unauthorized person has access to Your password. You are responsible for all purchases made with these credentials if such notification is not made.

If Absolut Art suspects that You are abusing Your user account or Your access data or otherwise violate the Terms Absolut Art has the right to suspend You as a customer. Absolut Art also has the right to assign You new login details.

Intellectual Property Rights

The Site is owned by Absolut Art. The content on the Site is owned by Absolut Art or its licensors. The information is protected by intellectual property and market laws. This means that the trade marks, trade names, product names, images, graphics, design, layout and information about products, services and other content may not be copied or used without the prior written authorization of Absolut Art.

 

Prices and Fees

The prices indicated on the Site are inclusive of VAT but do not include other fees such as delivery charges or payment fees. In the cart You will see the total price, including any applicable fees.

You need to be over 18 years of age to buy from this Site. Absolut Art reserves the right, in individual cases, to deny or modify an order (for example, if You have indicated false personal information and/or have a record for non-payment of a debt).

Absolut Art reserves for products to be sold out, any image and typographical errors on the Site and incorrect prices and price adjustments (such as currency fluctuations) or misinformation regarding whether a product is in stock. Absolut Art has the right to correct any such errors and to change or update information at any time.

 

Payment

Absolut Art offers the following payment methods:

Online Payments

Secure payment with VISA or MasterCard. Absolut Art together with our partner Adyen provides a safe way for card payments and meets the requirements of PCI DSS (Payment Card Industry Security Standard). No payment information is shared with Absolut Art. Adyen effectuates the payment from Your card when the product has left the warehouse.

Invoice

Absolut Art, together with our partner Klarna AB, offers the opportunity to make purchases with an invoice. When Your order is sent, You will receive an invoice to Your email account. The invoice payment period is 14 days and there will be no invoice fee. If You have questions regarding Your invoice, please contact Klarna’s customer service. No payment information is shared with Absolut Art.

If You choose to pay via Klarna, click here to read Klarna’s conditions of sale.

Cancellation of an Order / 14 day money back guarantee

As a customer of Absolut Art You have the right to cancel a purchase without giving reasons in accordance with the rules on withdrawal set out in the Distance and Off-Premises Contracts Act (lagen (2005:59) om distansavtal och avtal utanför affärslokaler), as shown below. Your right to cancel an order (ångerrätt) is valid for 14 days from the day You received the goods.

Upon exercise of the right to cancel or return an order, contact us at hello@absolutart.com for help with your free return.

The merchandise must be well packaged, in good condition and preferably in the original box.

The right does not apply to goods produced according to customer specifications or otherwise have been clearly personalized (personlig prägel).

In connection with an order of goods for which the right of withdrawal does not apply, You will receive clear information on this.

If You wish to cancel a purchase made through the Site, You should, before the withdrawal period (ångerfristen) has expired, send a message to Absolut Art in the manner specified here. You must enter Your name, address and other relevant information such as order number, invoice number and name of the item in the message.

Once You cancel Your purchase, the amount You have paid for the product will be refunded to You (this does not include compensation for any increased costs of delivery if You have chosen not to use our standard delivery option). The amount to be repaid to You will be paid to You by Absolut Art as soon as possible, but no later than within 14 days from the date of Your notice of exercise of the right of cancellation has been received. Absolut Art may withhold reimbursement until Absolut Art has received the goods or until You have shown that the goods have been returned. The refund will be done via the payment option You chose, provided that, unless otherwise agreed or that there are any obstacles with such reimbursement. You will not be affected by any fees or charges due to Your choice of payment method. The provisions set forth herein do not limit any applicable statutory rights.

 

Warranties

The warranty covers goods that are defective according to applicable consumer protection legislation in Sweden (konsumentköplagen (1990:932)). You have a statutory right to make a complaint. Customers wishing to assert error in a product should contact Absolut Art on address Marieviksgatan 19b, Stockholm as soon as possible after discovery of the defect using the contact information stated below. You have three years warranty on the goods purchased on the Site.

A complaint concerning an error must be made without undue delay after You have or should have discovered the error. You can always make a complaint within two months after You have discovered the error. Upon receipt of the delivery, You should carefully examine the product to ensure it is error free and meets Your expectations.

On suspicion of a shipping damage, please contact Absolut Art on the day of receiving the shipment. Under no circumstances should the delivery be bailed out if You suspect damage to the packaging, even if You suspect that the content is undamaged. If damage is discovered after the package has been broken, You should immediately contact Absolut Art.

Shipping charges are refunded for approved claims

When Absolut Art has received the defect product and Your complaint has been accepted, Absolut Art will compensate You in accordance with applicable consumer protection legislation. Absolut Art aims for this to happen within 30 days of receipt of the complaint, but it can take longer. Absolut Art reserves the right to deny a claim if it turns out that the product is not defective in accordance with applicable consumer protection legislation. For complaints Absolut Art follows guidelines from the National Board for Consumer Disputes (Allmänna reklamationsnämnden) or equivalent councils in other European countries, see www.arn.se. More information is available at the website of the Swedish Consumer Agency, see www.konsumentverket.se.

With the delivery of Your goods, You will receive a Certificate of Authenticity.

 

Delivery

Absolut Art delivers to a sample of countries specified below:

Countries within the European Union

The United States of America

Please note that shipments outside of the European Union may be subject to additional customs fees or import taxes. You are responsible for paying such additional fees and taxes.

Delivery and shipping costs are defined below and is specified at checkout.

Area Shipping Time for Delivery Shipping Cost
Sweden PostNord 2-3 days 99 SEK
EU FedEx 3-6 days € 49
Great Britain FedEx 3-6 days £ 29
USA FedEx 3-6 days $ 69

 

 

Unclaimed delivery

If Your product has not been collected from the delivery point, Absolut Art reserves the right to charge all costs arising in connection with this return to You.

 

Delivery Delay

If there is a delay in the delivery You will be notified by Absolut Art. You always have the right to cancel the purchase if long-term delivery delays occur. Contract may be rescinded by written cancellation via email to Absolut Arts customer service. Refund of the purchase amount paid by no later than 30 days after the termination has been received.

 

Responsibility for transport

Absolut Art is responsible if the item is damaged or lost during shipment or transport from Absolut Art to You.

You are responsible if the product is damaged or lost during shipment or transport from You to Absolut Art, unless otherwise stated in these Terms.

 

Security and Privacy

Personal data

To manage Your purchase through the Site, Absolut Art needs to collect and process Your personal data. Your personal data will be processed in order to administer Your account and Your purchases and the processing will be in accordance with the Swedish Personal Data Act (personuppgiftslagen (1998:204)). Detailed information about Absolut Art’s processing of Your personal data can be found in our Privacy Policy.

Any information relating to personal and payment details are encrypted using SSL encryption for secure transmission.

Absolut Art is the data controller in respect of personal data relating to You which is processed by Absolut Art. As such, Absolut Art is responsible for treating Your personal data in compliance with applicable data protection legislation. You always have the right to request to see what personal data that has been registered with us as well as information on the extent and purpose of such processing. If any of Your personal data is incorrect or incomplete, You have the right to obtain the information changed or deleted. Absolut Art will keep Your personal data until You request that it be removed, or for as long as is permitted and/or required by applicable law, and will thereafter be deleted.

 

Force Majeure

Absolut Art is not responsible for delays caused by circumstances outside of Absolut Art’s control such as general labor conflict, war, fire, lightning strikes, terrorist attack, as amended agency regulation, technical problems, failure of electric/telephone/data links or other communications or fault or delays in services from subcontractors due to circumstances stated herein. These circumstances shall constitute grounds for freedom from liability and other sanctions. If such circumstances arise Absolut Art will inform You both in the beginning and also at the end of the period of the current situation. If the event lasts longer than two months; both You and Absolut Art are entitled to cancel the purchase with immediate effect.

 

Change of contract terms

Absolut Art reserves the right at any time to withdraw or modify these Terms. New conditions will be published on Absolut Art without notice. Changes apply from the time You have accepted the Terms (in conjunction with a new purchase or creation of a user account). Absolut Art recommends that You keep Yourself updated on the Site periodically to be aware of any changes to these Terms.

If the competent court or authority or the National Board for Consumer Disputes (Allmänna reklamationsnämnden) finds that any provision of these Terms is invalid or unenforceable, the provision in question and all other provisions shall remain in force and enforceable to the extent allowed by applicable law. The provisions declared invalid or unenforceable will be replaced by the relevant legal guidance and advice.

 

Our Liability

If we breach these Terms, we shall only be liable for losses which are a reasonable foreseeable consequence of such breach. We are not responsible for indirect losses, for example loss of profit. Our maximum liability to You for any loss or damage arising in connection with Your order on the Site shall be limited to the total price of Your order.

Nothing in these Terms shall exclude or limit Absolut Art’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

Governing Law and Disputes

These Terms shall be governed by the laws of Sweden, notwithstanding any provisions of conflicts of laws. Nothing herein shall prevent the application and enforcement of mandatory law.

Disputes shall primarily be resolved by consensus after discussion with Absolut Art’s customer service. In any dispute Absolut Art will follow the decision of the National Board for Consumer Disputes or ultimately by the courts of Sweden.

 

COMPANY INFORMATION

Absolut Art AB

Organization no. 556934-4947

VAT no. SE556934494701

Address: Marieviksgatan 19b, 117 97 STOCKHOLM, SWEDEN

Email: hello@absolutart.com

Last amended April 2015